Salesforce Admin

Salesforce Administrator (PT)

Reports to: Senior Director of Revenue Operations

FLSA Status: Non-exempt

About Us:

Aeropay is a Chicago-based financial technology company that helps people move money with bank-to-bank (ACH) transfers. We enable businesses to accept compliant, cashless and contactless payments, giving customers a faster and safer way to spend. Backed by leading investors and powered by sophisticated and secure technology with compliance at the core, Aeropay is the best way to move money.

Position Overview:

The Salesforce Administrator will be pivotal in overseeing the day-to-day management and administration of our Salesforce platform. This includes implementing best practices, managing user permissions, troubleshooting issues, developing flows and automation and providing critical support to end users. The ideal candidate will have a strong understanding of Salesforce applications, excellent problem-solving skills and the ability to work collaboratively with various teams. This role is structured as part-time, non-exempt with an estimated weekly commitment of 20+ hours. There is potential to promote the right candidate to a full-time position.

Key Responsibilities:

• Manage and maintain the Salesforce platform, ensuring data integrity, security and visibility
• Configure Salesforce applications according to best practices, including user profiles, roles, workflows and automation processes
• Perform regular system audits and maintenance tasks, such as data cleansing and accuracy oversight
• Collaborate with cross-functional teams to gather requirements and implement solutions that enhance business processes
• Provide training and support to users, including onboarding new staff and creating user documentation
• Develop and maintain reports, dashboards and KPIs to monitor system performance and user engagement
• Act as the primary point of contact for Salesforce-related inquiries and issues, responding to and resolving user issues in a timely manner
• Stay updated on Salesforce releases and new features, ensuring our system remains competitive, compliant and effective
• Manage integrations with other systems and applications as required
• Assist in the development and implementation of Salesforce best practices and governance policies

Qualifications:

• Proven experience as a Salesforce Administrator (minimum of 2 years preferred)
• Salesforce Administrator Certification required
• Strong understanding of Salesforce architecture, including custom objects, Flows, Lightning Web Components, process builds and reporting
• Experience with data management and data migration tools (e.g. Data Loader, Salesforce Migration Tool)
• Ability to troubleshoot technical issues and provide effective solutions
• Excellent analytical skills and attention to detail
• Strong communication and interpersonal skills, with the ability to work effectively in a team and interact with stakeholders at all levels
• Experience with Apex and/or Visualforce is a plus

Compensation & Benefits:

• Hourly Range: $25 - $35
• Benefits Offered:
  • Flexible PTO
  • Catered lunches at Chicago HQ once per week
  • Team events and outings

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Aeropay is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation and the overall success of our business. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, parental status, genetic history, political affiliation or any other status protected by the laws or regulations in the locations in which we operate.

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