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Case Study

Helping Zyp Run deliver a better customer experience

About
Zyp Run

Zyp Run operates in the cannabis delivery sector, where gaining and retaining customers can be complicated due to constant changes in regulations and payment processing.

What
Zyp Run
wanted to solve

Zyp Run faced challenges in customer loyalty and retention, making it difficult to build trust with customers in a rapidly evolving industry.

How they solved it

Aeropay provided an embedded API-first payment solution, streamlining the checkout process into a one-click operation. The customization options allowed Zyp Run to offer a unique payment experience that aligned with their brand, enhancing customer satisfaction and trust.

I believe the convenience of Aeropay for us and for the customer is a big win in the overall delivery experience

Doug Wigginton, Principal Web Developer, Zyp Run

Time saving

30% reduction in admin time organizing payments.

Loyalty

Customers and drivers appreciate the ease of using Aeropay, leading to continued engagement and loyalty.

The results

Zyp Run achieved a 30% reduction in administrative time spent organizing payments, significantly improving operational efficiency. Additionally, the collaboration with Aeropay led to increased customer adoption and acquisition, as both customers and drivers appreciated the convenience and ease of use of the Aeropay platform.

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