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Support Topic

My account is disabled

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If you receive an error that your account has been disabled, this is likely due to an outstanding declined payment. If you look at the 'Activity' page in your Aeropay profile, you will see whether a recent transaction has been declined.

Contact us at support@aeropay.com to resolve the issue and re-enable your account.

Can’t find what you’re looking for?
support@aeropay.com

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