Why does my transaction say my balance is unavailable?

Depending on your account history with Aeropay, Aeropay may decline transactions that use nearly all of your available balance. This is to ensure smooth processing and avoid potential overdrafts.

What can I do? 

Try making a smaller purchase, ideally using around 50% or less of your available balance for this transaction. If this still doesn’t work, please contact our support team using the form below.