Cancel or Refund

If you need a refund for a purchase completed using Aeropay, please contact the merchant with whom you made the purchase so that they can initiate the process as soon as possible. 

If you encounter any further concerns with your payment, please reach out to support@aeropay.com and our team will work with you to resolve your concern.

If you need to cancel a payment due to a duplicate payment for any reason, please contact the merchant directly with your request. For further assistance or escalation please contact our team at support@aeropay.com.